 | KingTar Technology Lighting Company is a leading manufacturer of Holidays Lighting,LED Pixel Lighting and LED Strip Lighting. You can get 2 years warranty first when you purchase our all series products. |
We have professional engineer that can provide various idea for different project. You just let us know your project information and what kind of effects you need. our sales engineer will help you to provide the ideal lights controllers and solutions. |
In addition, the following are excluded from our lights warranty cover:
• Products purchased as 2nd hand
• Products purchased from other suppliers
• Damage resulted from misuse and abusive action
• Damage resulted from chemical, fire, radioactive substance, poison, liquid
• Damage resulted from natural disaster
• Damage caused to any 3rd party / person / device and beyond
If your purchase is within our warranty cover, and you believe it is defective, you can contact us to launch your return request.
Please include all accessories, manuals, and original undamaged packaging
when returning your purchase back to us. We must receive all original products in order to process your return or exchange request.
To return your XXX product, please email us at support@XXX.com with:
• Name of product purchase
• Your purchase order number
• Reasons for return
Once we have received your email, our customer support staff will assist you with the rest of the returningprocess.
Please do not send us anything unless you are instructed to do so.